Internal Communications - Senior Associate

Business Unit Description

Established in the region for over 40 years, PwC Middle East employs over 6,000 people across 12 countries: Bahrain, Egypt, Iraq, Jordan, Kuwait, Lebanon, Libya, Oman, Qatar, Saudi Arabia, Palestine and the United Arab Emirates. Complementing our depth of industry expertise and breadth of skills is our sound knowledge of local business environments across the Middle East region. Our tailored solutions help our clients meet the challenges and opportunities of doing business in the Middle East market, and beyond.

MERC "Middle East Resourcing Center" Business Unit is the deparmtment responsible for supporting the operations for the Consulting Line of Service. The department focuses on multiple competencies such as Resourcing, Business Development, Talent Aqusition & Recruitment, Human Capital, Communications, and Central Finance. MERC Consulting team contributes in the achievements of the consulting line of service by providing the backend support required to delivere high end results to our clients.

Job Summary

At PwC working wihin our Communications OU will allow you to support our Consulting Communications team in all of our business units via: content development, communications project management, internal campaigns development and executions, Partner communications and collaboration with Clients & Markets on external communications.

Roles & Responsibilities

As a Senior Associate within Consulting, you will work as part of a team of problem solvers, helping to solve complex business issues from strategy to execution. PwC Professional skills and responsibilities for this management level include but are not limited to:

• Contribute to the internal communications strategy in conjunction with stakeholders.
• Plan, edit and write content for a variety of internal communications channels, such as a staff intranet, monthly newsletters or regular email bulletin.
• You will also be required to work on the layout of content from a visual perspective.
• Storyboard or translate ideas to the creative team of designers and multimedia editors. Manage the development of this content end-to-end.
• Prepare presentations and other materials for organisational events, such as annual meetings.
• Draft messages or scripts from senior executives for presentation to employees in written or spoken form.
• Ensure internal communications messages are consistent across all mediums and for different departments of the organisation.
• Ensure internal communication messages are consistent with external communication messages. Collaborate with the Clients and Markets team members to align on this.
• Organize regular opportunities for feedback from staff via focus groups and online collaboration tools and adjust communications content accordingly.
• Contribute to content for social media and website, in collaboration with the Clients and Markets team.

Additional Roles & Responsibilities

Skills and Competencies

• Writing skills: You need excellent writing, editing and proofreading skills as well as the journalistic ability to source stories from employees
• Speaking Communication skills: You also need strong speaking communication skills as you are likely to be called on to give presentations or host sessions with staff.
• Interpersonal skills: You need good interpersonal and relationship-building skills in order to work with colleagues across the business. You also need to possess the confidence to deal with senior executives and explain communication techniques to them.
• Creative skills: You need the creative ability to devise communication strategies Digital skills: Familiarity with information technology, especially digital and video means of communication, is essential. Understanding the sector you wish to work in (private, public or voluntary) can be crucial.
• Bilingual in Arabic and English, with strong English language proficiency.
• Experience of writing for a variety of different audiences is also desired. General marketing experience is beneficial.
• Visual storytelling skills with proficiency in creating content across mediums that tell a compelling story.
• Development of videos, social media posts and communications assets.

Educational Qualifications & Certifications

Education: Bachelor’s degree or equivalent.

Years of Experience: 5 years of relevant experience of working within a consulting environment, ideally with one of the Big 4 firms, or a global strategy house, or in a challenging in-house role.