Application Specialist - Senior Associate (Sage)

About Us

With offices in 152 countries and nearly 328,000 professionals, we are one of the world’s leading professional services networks, helping organisations and individuals create lasting value through Assurance, Tax and Advisory services. For over 40 years, we have contributed to the Middle East’s transformation journey, partnering with governments and businesses to deliver sustainable solutions. Today, more than 12,000 of us across Bahrain, Egypt, Iraq, Jordan, Kuwait, Lebanon, Libya, Oman, Palestine, Qatar, Saudi Arabia and the UAE are shaping the region’s future.  

Line of Service Overview

Internal Firm Services (IFS) is the trusted foundation of PwC, delivering innovative managed services and operational capabilities that enable our clients’ evolving needs. A career in IFS offers diverse opportunities across Human Capital, Finance, Technology, Clients & Markets, Marketing & Communications, Risk & Quality, Partner Development, Office Management, and Managed Services. We don’t just support the business—we shape it, driving strategies and initiatives that power growth and transformation across PwC Middle East. 

Business Unit Overview

Technology at PwC Middle East powers innovation and agility across the firm. We provide cutting-edge solutions in cloud, cybersecurity, and enterprise applications to enable seamless operations. Our tech teams simplify complexity, enhance productivity, and deliver secure, scalable platforms—while also providing responsive IT support to our people—helping PwC stay ahead in a rapidly evolving digital landscape.

How You’ll Contribute

• As a SAGE Specialist, you’ll work as part of a team of problem solvers, helping to solve complex business issues from strategy to execution. Responsibilities include but are not limited to:  
• Supporting the firms finance systems and ensuring its smooth operation across the finance function and wider business.  
• Assist with testing the system during the upgrades and reporting issues to the hosting centres or vendors.  
• Ensuring adequate support levels are provided to users and issues raised are resolved in a timely manner with minimal disruption to operations.  
• Assist with supporting queries that requires technical assistance in terms of querying data from the systems database  
• Troubleshooting and root cause analysis of various queries and issues related to the finance system  
• Ensuring the use of the firm’s systems are for the benefit of the firm and any abuse or misuse is reported to department head in a timely manner.  
• Provide level 2-3 support for end users experiencing local technical issues, working closely with colleagues in technology function to understand critical issues  
• Link in with global COEs as needed, leveraging for complex technical challenges or end user issues   
• Resolve any problems with the finance system with urgency as they arise   
• Support system and upgrade testing and problem resolution  
• Run standardized reports as designed and understanding the logic to assist with user queries  

What You’ll Bring

• Years of experience : 4+ years of  experience in financial systems support 
• Education: Bachelor's degree in Computer Science / Engineering, or Information Science required   
• Previous experience with systems preferred   
• Understanding of different finance business processes and knowledge of financial aspects of an ERP solution is preferred.  
• Strong analytical, consultative, and communication skills; as well as the ability to make good judgment and work with both technical and business personnel  
• Experience in Microsoft Technologies (SQL Server, VBA)  
• Excellent problem-solving, analytical thinking, and communication skills.   
• Ability to work collaboratively across cross-functional technical teams.   
• Fluency in written and spoken English  
• Travel Requirements: Your flexibility to travel 10% of the time. This means we may require you to work away from your base office location on a regular basis and frequent overnight stays may be required. Where possible, we will take your preferences into account and strike a balance between meeting your career development/personal needs and those of the business and our clients. 

How You’ll Make a Difference

At PwC Midde East, we expect all our people to embody the skills and behaviours of The PwC Professional framework, helping us deliver on our strategy while growing and developing as leaders at every level.  

Why You’ll Love Working at PwC

At PwC Middle East, you’ll find more than just a job - you’ll build a meaningful career, supported by rewards and benefits that help you thrive. We offer competitive pay, comprehensive benefits, and programs that promote well-being, balance, and personal growth. You’ll have access to continuous learning, digital upskilling, and a collaborative environment that values innovation, mentorship, and diversity. Are you ready to make a difference? Want to unlock new value by applying your unique perspective and talents? You can grow exponentially here. Discover more about Life at PwC Middle East.