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Dynamics 365 CRM - Senior Associate

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Date: Feb 3, 2026

Location: Amman, JO

Company: PwC MiddleEast

About Us

With offices in 152 countries and nearly 328,000 professionals, we are one of the world’s leading professional services networks, helping organisations and individuals create lasting value through Assurance, Tax and Advisory services. For over 40 years, we have contributed to the Middle East’s transformation journey, partnering with governments and businesses to deliver sustainable solutions. Today, more than 12,000 of us across Bahrain, Egypt, Iraq, Jordan, Kuwait, Lebanon, Libya, Oman, Palestine, Qatar, Saudi Arabia and the UAE are shaping the region’s future.  

 

Line of Service Overview

At PwC Consulting, you’ll shape strategies that redefine industries and drive national visions. We partner with leaders to deliver transformative solutions in enterprise strategy, digital innovation, operational excellence, cyber resilience, and risk management. Join a community that values bold thinking, collaboration, and measurable impact where your expertise accelerates change and creates lasting value. 

 

Business Unit Overview

The Digital & Cyber Business Unit brings together deep technology expertise and bold thinking to help organizations thrive in a connected, data-driven world. We support clients in reimagining how they operate, serve, and grow by harnessing the power of digital products, emerging tech, cloud, data, and cyber resilience.

Whether shaping enterprise-wide transformation or enabling targeted innovation, we work at the intersection of strategy, technology, and trust delivering scalable solutions that empower clients to move faster, think smarter, and lead with confidence.

 

How You’ll Contribute

As a Dynamics 365 CRM Developer Consultant at PwC, you will be responsible for developing and customizing Microsoft Dynamics 365 Customer Engagement (CE) solutions and Power Platform components to meet client requirements. You will implement technical designs, extend platform capabilities, and deliver high-quality solutions aligned with Microsoft best practices. This role requires a strong technical background, attention to detail, and the ability to work collaboratively in a fast-paced environment.

Key Responsibilities

1. Application Development

· Configure and customize Dynamics 365 CE modules, including Sales, Customer Service, Field Service, and Marketing.

· Develop Business Process Flow, Business Rules, Plugins, Custom Workflow Activities, and Custom APIs using C#/.NET and XRM SDK.

· Implement client-side scripting with JavaScript/TypeScript for form logic and UI enhancements.

· Build advanced UI scenarios using PowerApps Component Framework (PCF) controls.

2. Power Platform Development

· Design and develop Model-Driven and Canvas Apps to meet business requirements.

· Automate business processes using Power Automate.

· Work with Dataverse for entity modeling, relationships, business rules, and security roles.

3. Integration & Data Management

· Develop integrations using REST APIs, OData, and Dataverse Web API.

· Collaborate on data migration activities, including ETL processes, data mapping, dataflow, and validation.

4. Quality & Governance

· Adhere to coding standards and participate in code reviews to ensure high-quality deliverables.

· Ensure compliance with security, data governance, and performance guidelines.

· Support Application Lifecycle Management (ALM) practices, including solution layering, versioning, and deployment via Azure DevOps pipelines or Power Platform pipeline.

5. Collaboration

· Work closely with Technical Leads, Functional Consultants, and QA teams to ensure seamless delivery.

· Actively participate in agile ceremonies, including sprint planning, backlog refinement, and daily stand-ups.

What You’ll Bring

  • 3–6 years of hands-on experience in Dynamics 365 CE development. .
  • Proficiency in C#/.NET for developing Plugins and Custom APIs.
  • Strong skills in JavaScript/TypeScript for client-side scripting and UI enhancements. 

  • Expertise in Dataverse schema design, entity modeling, and security roles.

  •  Hands-on experience with Power Apps, Power Automate, and PCF controls. 

  • Familiarity with Azure services, such as Azure Functions and Logic Apps, for integration.

  •  Understanding of ALM and CI/CD practices using Azure DevOps.

 

How You’ll Make a Difference

At PwC Midde East, we expect all our people to embody the skills and behaviours of The PwC Professional framework, helping us deliver on our strategy while growing and developing as leaders at every level.  

 

Why You’ll Love Working at PwC

At PwC Middle East, you’ll find more than just a job - you’ll build a meaningful career, supported by rewards and benefits that help you thrive. We offer competitive pay, comprehensive benefits, and programs that promote well-being, balance, and personal growth. You’ll have access to continuous learning, digital upskilling, and a collaborative environment that values innovation, mentorship, and diversity. Are you ready to make a difference? Want to unlock new value by applying your unique perspective and talents? You can grow exponentially here. Discover more about Life at PwC Middle East.