IFS - AI UI / UX Designer

About Us

With offices in 152 countries and nearly 328,000 professionals, we are one of the world’s leading professional services networks, helping organisations and individuals create lasting value through Assurance, Tax and Advisory services. For over 40 years, we have contributed to the Middle East’s transformation journey, partnering with governments and businesses to deliver sustainable solutions. Today, more than 12,000 of us across Bahrain, Egypt, Iraq, Jordan, Kuwait, Lebanon, Libya, Oman, Palestine, Qatar, Saudi Arabia and the UAE are shaping the region’s future.  

Line of Service Overview

Internal Firm Services (IFS) is the trusted foundation of PwC, delivering innovative managed services and operational capabilities that enable our clients’ evolving needs. A career in IFS offers diverse opportunities across Human Capital, Finance, Technology, Clients & Markets, Marketing & Communications, Risk & Quality, Partner Development, Office Management, and Managed Services. We don’t just support the business—we shape it, driving strategies and initiatives that power growth and transformation across PwC Middle East. 

Business Unit Overview

Strategy & Technology at PwC Middle East combines strategic foresight with digital innovation to accelerate transformation. We shape operating models, design technology roadmaps, and deliver integrated solutions that drive growth and resilience. By exploring emerging technologies, advancing intelligent automation, and leveraging data-driven insights, we unite strategy, design, and execution—helping PwC and its clients harness innovation, navigate disruption, and achieve sustainable outcomes.

How You’ll Contribute

As an AI UI/UX Designer, you’ll work as part of a team of problem solvers, helping to solve complex business issues from strategy to execution. Responsibilities include but are not limited to: 

• Plan and conduct lightweight user research (interviews, heuristics), synthesizing insights into personas, journey maps, and opportunity areas.  
• Design low- to high-fidelity wireframes, interactive prototypes, and microcopy for LLM-based chat, agent workflows, and data-rich interfaces (dashboards, search).  
• Apply conversation design best practices (prompt/response patterns, error handling, guardrails) and collaborate with AI engineers to shape model UX.  
• Ensure Arabic and English experiences are coherent, including right-to-left layouts, typography, and localization for GCC audiences.  
• Contribute to design systems (components, tokens) and maintain Figma libraries aligned with accessibility standards (WCAG) and PwC brand.  
• Partner with engineers to validate feasibility, write basic acceptance criteria, and support handover with specs, redlines, and assets.  
• Run quick usability tests/A-B experiments and iterate based on telemetry, stakeholder feedback, and qualitative research.  
• Document flows, edge cases, and decision trees for AI experiences; contribute to Responsible AI and privacy-by-design practices.  
• Support pre-sales demos and internal showcases with polished prototypes and narratives that clearly explain user value. 

What You’ll Bring

• 0-3 years of experience and/or familiarity in UI/UX or product design (internships, projects, or junior roles welcome), preferably with data/AI products or complex enterprise tools.  

Technical Skills: 

• A portfolio showcasing user-centered design work across research, interaction, and visual design; include at least one conversational or AI-enabled interface.  
• Proficiency with Figma (components, auto-layout, prototypes) and collaboration tools (FigJam, Miro); basics of Jira/Azure DevOps are a plus. 
• Awareness of accessibility (WCAG), usability heuristics, and testing methods; strong attention to detail and systems thinking.  
• Comfort collaborating with engineers and product managers; ability to translate business needs into clear UX deliverables.  

Nice to have:  

• Basic frontend familiarity (HTML/CSS),  
• Design tokens,  
• Analytics (Mixpanel/GA),  
• Prompt writing for AI UX, and  
• Knowledge of Responsible AI practices.
• Excellent communication skills and ability to collaborate across multi-located and diverse teams 
• Excellent verbal and written communication in English. Arabic if preferred. 
• Travel Requirements: Your flexibility to travel 30% of the time. This means we may require you to work away from your base office location on a regular basis and frequent overnight stays may be required. Where possible, we will take your preferences into account and strike a balance between meeting your career development/personal needs and those of the business and our clients.    

How You’ll Make a Difference

At PwC Midde East, we expect all our people to embody the skills and behaviours of The PwC Professional framework, helping us deliver on our strategy while growing and developing as leaders at every level.  

Why You’ll Love Working at PwC

At PwC Middle East, you’ll find more than just a job - you’ll build a meaningful career, supported by rewards and benefits that help you thrive. We offer competitive pay, comprehensive benefits, and programs that promote well-being, balance, and personal growth. You’ll have access to continuous learning, digital upskilling, and a collaborative environment that values innovation, mentorship, and diversity. Are you ready to make a difference? Want to unlock new value by applying your unique perspective and talents? You can grow exponentially here. Discover more about Life at PwC Middle East.