ME Serve - Associate - Jordan

Date: Jan 14, 2025

Location: Amman, JO

Company: PwC MiddleEast

Business Unit Description

Why PwC

Established in the region for over 40 years, PwC Middle East employs over 6,000 people across 12 countries: Bahrain, Egypt, Iraq, Jordan, Kuwait, Lebanon, Libya, Oman, Qatar, Saudi Arabia, Palestine and the United Arab Emirates. Complementing our depth of industry expertise and breadth of skills is our sound knowledge of local business environments across the Middle East region. Our tailored solutions help our clients meet the challenges and opportunities of doing business in the Middle East market, and beyond.
 

Business Unit Description

MERC "Middle East Resourcing Center" Business Unit is the deparmtment responsible for supporting the operations for the Consulting Line of Service. The department focuses on multiple competencies such as Resourcing, Business Development, Talent Aqusition & Recruitment, Human Capital, Communications, and Central Finance. MERC Consulting team contributes in the achievements of the consulting line of service by providing the backend support required to delivere high end results to our clients.

Job Summary

 MEServe Consulting is seeking a highly motivated and detail-oriented individual to join our team as an MEServe Consulting operational Associate. As a Consulting operational Associate, you will play a crucial role in ensuring compliance and risk management across our Consulting Line of Service (LoS). We support engagement teams with all internal risk and compliance processes, and you will have the opportunity to collaborate with various key stakeholders within the firm, including Engagement teams, Independence team, ECR teams, Relationship checks team, KYC team, Data team, and R&Q team. This is an excellent opportunity to develop your career by effectively communicating with stakeholders and contributing to our commitment to delivering exceptional services while maintaining regulatory compliance.

Roles & Responsibilities

  1. Carry on pre-engagement and post-engagement compliance tasks associated with client and project onboarding for the Consulting LoS.
  2. Collaborate with the Engagement teams and independence team to oversee the onboarding process for third parties. This includes initiating, completing, and obtaining approval for the Joint Business Relationship (JBR).
  3. Facilitate yearly compliance reviews by working closely with the central review team and engagement leads.
  4. Prioritize tasks and meet deadlines to ensure that necessary risk assessments are completed on time, enabling regulatory compliance.
  5. Communicate effectively and professionally, both verbally and in writing, with a diverse range of key stakeholders across the firm.
  6. Facilitate and manage relationship checks, AFS (Anti-Fraud Solutions), KYCs (Know Your Customer), and Engagement acceptance assessments on the Salesforce platform. Ensure timely completion of mandatory risk assessment questionnaires.
  7. Liaise with the engagement team and audit partner to assist with AFS initiation, completion, and approval.
  8. Provide continuous feedback on Salesforce features and actively participate in resolving risk alerts within the Salesforce platform.
  9. Collaborate with the data quality team to validate, verify, and approve client information on the Ipower platform.
  10. Assist and support engagement teams with their inquiries and requests. Deliver compliance training, if required, on a regular basis.
  11. Manage and facilitate project closure, ensuring accurate documentation on the SAVE IT platform in collaboration with the engagement team.

Additional Roles & Responsibilities

Skills and Competencies

  • Excellent communication skills, both verbal and written, to effectively interact with stakeholders.
  • Strong problem-solving skills to address compliance-related challenges.
  • Exceptional time management and organizational skills to meet deadlines and prioritize tasks effectively.

Educational Qualifications & Certifications

Education: Bachelor’s degree in a relevant major with a preference for a Masters.
Years of Experience: 1+ years of experience preferably with a background in consulting.