Managed Services - Project Manager (12Months)

About Us

With offices in 152 countries and nearly 328,000 professionals, we are one of the world’s leading professional services networks, helping organisations and individuals create lasting value through Assurance, Tax and Advisory services. For over 40 years, we have contributed to the Middle East’s transformation journey, partnering with governments and businesses to deliver sustainable solutions. Today, more than 12,000 of us across Bahrain, Egypt, Iraq, Jordan, Kuwait, Lebanon, Libya, Oman, Palestine, Qatar, Saudi Arabia and the UAE are shaping the region’s future.  

Line of Service Overview

Internal Firm Services (IFS) is the trusted foundation of PwC, delivering innovative managed services and operational capabilities that enable our clients’ evolving needs. A career in IFS offers diverse opportunities across Human Capital, Finance, Technology, Clients & Markets, Marketing & Communications, Risk & Quality, Partner Development, Office Management, and Managed Services. We don’t just support the business—we shape it, driving strategies and initiatives that power growth and transformation across PwC Middle East. 

Business Unit Overview

Managed Services is the delivery and execution business within PwC, providing operational solutions for clients. It brings the best of PwC’s advisory capabilities, our technology expertise and our operational delivery to help clients solve complex problems.

How You’ll Contribute

Responsibilities include but are not limited to:  

Delivery Excellence 

• Lead the delivery of multiple concurrent technology or transformation projects under structured PMO frameworks. 
• Develop and manage integrated project plans, budgets, and performance baselines using standardized tools and methodologies (e.g., PMBOK, Agile, PRINCE2). 
• Oversee delivery execution across internal teams, vendors, and client stakeholders to ensure adherence to quality and timelines. 
• Implement consistent risk, issue, and change management processes aligned to enterprise governance standards. 
• Drive compliance with delivery frameworks and project documentation standards. 

Governance & Reporting 

• Establish and maintain governance processes for portfolio and program management, ensuring data accuracy and visibility. 
• Develop dashboards, performance reports, and KPI tracking using tools such as Power BI or Smartsheet. 
• Support steering committee meetings with status reporting, escalation management, and decision-making insights. 
• Champion the adoption of PMO methodologies, templates, and tools across delivery teams. 
• Ensure audit readiness, documentation control, and compliance with PwC quality management standards. 

Stakeholder & Team Leadership 

• Build and maintain trusted relationships with business sponsors, IT leads, and vendor partners. 
• Lead cross-functional delivery teams and promote collaboration between technical and business stakeholders. 
• Support resource planning, performance feedback, and professional development of project teams. 
• Act as a mentor to Associates and Senior associate’s in project governance and delivery excellence. 

Value & Continuous Improvement 

• Drive PMO process optimization and promote a culture of data-driven delivery management. 
• Identify opportunities for efficiency through automation, tooling, and digital dashboards. 
• Contribute to business development, proposals, and client transformation roadmaps. 
• Ensure alignment with PwC’s Enterprise PMO and Technology Transformation frameworks.

What You’ll Bring

Qualifications: 

• 8–12 years’ experience in technology project management, PMO governance, or digital transformation delivery. 
• Proven record of managing enterprise or cross-functional IT programs. 
• Prior experience in consulting, technology services, or enterprise transformation environments. 
• Strong understanding of software delivery lifecycles, agile frameworks, and technology implementation governance. 
• Regional experience in Middle East or global delivery centers advantageous. 
• Bachelor’s degree in Computer Science, Engineering, Business Information Systems, or related field. 
• Professional certification preferred in Project Management, Technology Management, or Business Administration. 
• Equivalent experience in technology program management or PMO governance considered. 

Skills & Certifications:

Project / Program Management 

PMP or PRINCE2 Practitioner 

PgMP, AgilePM, MSP 

Technology Delivery 

Understanding of SDLC, Agile/Scrum, or hybrid delivery 

ITIL, SAFe, DevOps exposure 

PMO Governance / Tools 

MS Project, Power BI, Jira, or Smartsheet proficiency 

Clarity PPM, ServiceNow PPM, or similar 

Language 

• Arabic & English (Fluent) 

- Other Competencies:

• Digital / Analytics 
• Strong Excel and visualization skills 
• Power Apps or process automation knowledge 

Personal Attributes: 

• Excellent communication and presentation skills, with the ability to explain technical concepts to non-technical users. 
• Strong analytical, problem-solving, and multitasking abilities. 
• Customer-focused mindset with a passion for delivering high-quality IT support. 
• Highly organized, detail-oriented, and capable of thriving in a fast-paced environment. 

Key Competencies: 

• Strategic thinking and execution 
• Service-oriented mindset 
• Strong leadership and interpersonal skills 
• Data-driven decision-making 
• Change management 
• Continuous improvement focus 

Travel Requirements: Your flexibility to travel 100% of the time to Syria throughout the duration of the project. This means we may require you to work away from your base office location on a regular basis and overnight stays is required. Where possible, we will take your preferences into account and strike a balance between meeting your career development/personal needs and those of the business and our clients. 

How You’ll Make a Difference

At PwC Midde East, we expect all our people to embody the skills and behaviours of The PwC Professional framework, helping us deliver on our strategy while growing and developing as leaders at every level.  

Why You’ll Love Working at PwC

At PwC Middle East, you’ll find more than just a job - you’ll build a meaningful career, supported by rewards and benefits that help you thrive. We offer competitive pay, comprehensive benefits, and programs that promote well-being, balance, and personal growth. You’ll have access to continuous learning, digital upskilling, and a collaborative environment that values innovation, mentorship, and diversity. Are you ready to make a difference? Want to unlock new value by applying your unique perspective and talents? You can grow exponentially here. Discover more about Life at PwC Middle East.