PwC Academy - R&Q Senior Associate - Jordan

R&Q JD 

To really stand out and make us fit for the future in a constantly changing world, each and every one of us at PwC needs to be a purpose-led and values-driven leader at every level. To help us achieve this we have the PwC Professional; our global leadership development framework. It gives us a single set of expectations across our lines, geographies and career paths, and provides transparency on the skills we need as individuals to be successful and progress in our careers, now and in the future. 

As a Senior Associate, you'll work as part of a team of problem solvers, helping to solve complex business issues from strategy to execution. PwC Professional skills and responsibilities for this management level include but are not limited to: 

Legal & Regulatory: 

• Possess a critical mindset and support on all contractual reviews, with an ability to highlight key risks to the reporting manager and suggest mitigations 

• Be able to lead confidently on all contractual negotiations and discussions, internally and with the client. 

• Support RM in closing off contractual matters within the agreed turnaround time of 5-7 days. 

• Track and manage all incoming requests and keep internal/external stakeholders updated. 

• Suggest process improvements and support RM in continuous improvement efforts and relating staff training 

• Manage Regulatory needs and evaluation process, working with project management teams and the external regulator 

• Support regional team in their licensing and regulatory matters [for ex: providing policy guidance] 

Compliance : 

Own and lead all matters related to PwC compliance. This will include but not limited to 

• Document policies, process and risk responses in line with PwC QMSE frameworks 

• Be able to upskill quickly on matters related to engagement documentation and reviews and support RM in proper completion and review of project files 

• Support RM in highlighting critical risks in significant value files and work closely with the team to resolve 

• Support RM in implementing an audit plan, select samples, do first reviews and report key findings 

• Prepare key action points report showing status of the above, concerns, highlights and mitigating actions. 

Quality & Risk Management: 

• Possess business and technical acumen to fully understand the business and suggest continuous improvement measures 

• Support in the refresh and revamp of policies & processes, working X-function to brainstorm, gaps analysis and implement process improvements 

• Support RM in Quality & Risk Assessment for Academy. For example understanding and update of  overall business risks, operational risks complete with recommendation for controls, monitoring and performance measures.  

• Support RM in updating microsite [knowledge Hub] 

Resource & Cost Optimization 

• Support RM in bettering operations through general cost and resource control and optimization 

• Prepare and Review recurring costs metrics for general expenses, highlighting inefficiencies and ways to cost control 

• Review resource utilization metrics and suggest ways for improvement, spotting gaps where staff is underutilized and have proactive discussions on how to bridge this gap 

• Support RM in reviewing profitability tracker for opportunities and highlight key risks 

Reporting & Presentations: 

• Support RM in preparing key reports 

• Lead operations reporting, working closely with other members to pull this together 

• Prepare training presentations and support RM in staff training 

• Draft professional level comms for wider team usage. 

Digital Acumen 

• Proactively support RM in automating the function through suggesting use of digital tools and platforms 

• Be very comfortable with MS office [preparing reports/presentations/process maps etc] 

Strategic & Transformative Mindset 

• Be able to strategies and think innovation [ex: how do we better our operating model?] 

• Suggest improvement initiatives and be able to execute these: for ex- set up Quality Committees [in line with benchmarked best practices], innovate and automate operations through exploring digital platforms, support towards Customer experience Journey etc 

Key Behavioral Skills: 

• Be technically very sound- compliance/audit bg 

• Highly analytical, possess critical mindset 

• Proactive and quick to learn 

• Excellent at managing relationships and working X-function or X-los