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Learning and Development Associate

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Date: Dec 3, 2025

Location: Cairo, EG

Company: PwC MiddleEast

About Us 

With offices in 152 countries and nearly 328,000 professionals, we are one of the world’s leading professional services networks, helping organisations and individuals create lasting value through Assurance, Tax and Advisory services. For over 40 years, we have contributed to the Middle East’s transformation journey, partnering with governments and businesses to deliver sustainable solutions. Today, more than 12,000 of us across Bahrain, Egypt, Iraq, Jordan, Kuwait, Lebanon, Libya, Oman, Palestine, Qatar, Saudi Arabia and the UAE are shaping the region’s future. 

 

Line of Service Overview

 

Internal Firm Services (IFS)

 

IFS is a network of specialist support professionals, which includes Clients & Markets, Finance, Human Capital, Marketing & Communications, Office Management, Risk & Quality, Technology, to name a few. Each function plays a vital role in making sure we have all the right resources, services and technology across our business.

Business Unit Overview

Human Capital at PwC Middle East is transforming how we deliver people services through Centers of Excellence, drives innovative workforce practices, and leverages seamless, tech-enabled solutions. We unify and standardize HC service delivery while remaining responsive to each Line of Service, fostering a culture rooted in agility, collaboration, integrity, and innovation. Our focus is on creating a future-ready workforce by aligning talent strategies with business goals, enhancing employee experience, and building stronger HC capabilities—ensuring trust, equity, and operational excellence across the organization. 

 

How you'll contribute

 

Training Program Coordination: 

  • Assist in organizing and scheduling training sessions, workshops, and other learning events. 

  • Handle logistics for in-person and virtual training sessions, such as booking rooms, setting up technology, and preparing materials. 

  • Maintain training calendars and ensure all employees are aware of upcoming sessions. 

  • Assist in organizing Professional Qualifications education for Tax and Legal Services employees by updating the records of the learners, creating statistics to be used by Partners, work closely with the Professional Qualification Lead. 

Content Support and Creation: 

  • Support the creation and customization of training materials, such as presentations, handouts, and eLearning modules. 

  • Update and maintain training content, ensuring it’s relevant and in line with organizational goals. 

  • Assist in the development of learning resources, including video tutorials, guides, and online assessments. 

  Learner Support and Communication: 

  • Act as a point of contact for employees and managers regarding training needs, course registration, and program queries. 

  • Provide support during training sessions, including troubleshooting technical issues or answering questions. 

 Training Evaluation and Feedback Collection: 

  • Administer post-training surveys and collect feedback from participants to gauge the effectiveness of training programs. 

  • Compile and analyze feedback data to help improve future training sessions and identify areas of improvement. 

  • Support the tracking of employee progress and completion of required learning programs. 

Learning Management System (LMS) Support: 

  • Update and maintain the organization’s LMS, ensuring training records are current and accurate. 

  • Monitor employee progress through LMS and assist in troubleshooting any technical issues. 

  • Help employees with course registration, tracking, and certification management. 

Reporting and Documentation: 

  • Maintain accurate records of training activities, including participant attendance, course completion, and evaluation results. 

  • Assist in generating regular reports on the progress of L&D initiatives to provide insights to senior L&D leaders. 

What You’ll Bring

  • A learning mindset and take ownership for your own development. 
  • Appreciate diverse perspectives, needs, and feelings of others. 
  • Adopt habits to sustain high performance and develop your potential. 
  • Actively listen, ask questions to check understanding, and clearly express ideas. 
  • Seek, reflect, act on, and give feedback. 
  • Gather information from a range of sources to analyse facts and discern patterns. 
  • Commit to understanding how the business works and building commercial awareness. 
  • Learn and apply professional and technical standards (e.g. refer to specific PwC tax and audit guidance), uphold the Firm's code of conduct and independence requirements.
  • Language Skills - English, Arabic possibly in addition, but not a must