Consulting - Cyber and Digital Trust - Cyber Transformation & GRC - Senior Manager

About Us

With offices in 152 countries and nearly 328,000 professionals, we are one of the world’s leading professional services networks, helping organisations and individuals create lasting value through Assurance, Tax and Advisory services. For over 40 years, we have contributed to the Middle East’s transformation journey, partnering with governments and businesses to deliver sustainable solutions. Today, more than 12,000 of us across Bahrain, Egypt, Iraq, Jordan, Kuwait, Lebanon, Libya, Oman, Palestine, Qatar, Saudi Arabia and the UAE are shaping the region’s future. 

Line of Service Overview

At PwC Consulting, you’ll shape strategies that redefine industries and drive national visions. We partner with leaders to deliver transformative solutions in enterprise strategy, digital innovation, operational excellence, cyber resilience, and risk management. Join a community that values bold thinking, collaboration, and measurable impact—where your expertise accelerates change and creates lasting value.

Business Unit Overview

How You’ll Contribute

• Creating the digital and technology vision and conceptual architectures for the clients.
• Carry out benchmarking analysis of the present business and technology ecosystem of Utilities with market leading Utilities.
• Understand the present business and technology state of Utilities across the value chain and carry out analysis based on voice of business / employee to identify the gaps and recommend envisioned future state.
• Engaging senior stakeholders and leading sessions to solicit requirements for understanding and designing technical solutions, identifying integration touchpoints, data flow diagrams, designing application data models etc.
• Understand digital transformation strategy & roadmap for clients with business knowledge in the Utilities sector.
• Carry out business process study, understanding business problems, root cause analysis, process consultation and improvement possibility identification.
• Technology consulting, identifying automation possibilities, suggesting potential solutions for business needs or problems.
• Work on architecture due diligence, cloud implementation, legacy architecture modernization.
• Provide technology solutions for business-critical applications and creating proposals for projects, cloud computing, information management, automations, application development & maintenance.
• Carry out cost analysis and prioritisation of different initiatives for the Utilities and prepare roadmap to achieve the same.
• Well versed with identifying the total cost of ownership of any digital solutions for the client.
• Client management & onsite coordinator for complex digital transformation projects.
• Technology due diligence to analyse current technologies used by the clients and determine ways to improve.
• Prepare and evaluate key project requirement specific documents such as - business requirement document, functional requirement document & system requirement specifications.

What You’ll Bring

• Bachelor’s degree in IT / Business / Engineering and equivalent.
• Master’s degree in IT / Business / Engineering and equivalent (Preferred).
• 10+ years of global experience in the IT and digital transformation domain with over 6-8 years in Utilities Technology.
• Understanding of Utilities ecosystem of different user personas and journeys.
• Prior experience of working and good understanding of Key Utilities technology solutions and their modules such as – Billing Systems, GIS, Asset Management System (EAM), ERP, Field Workforce Management, CRM, IT/OT Integration, etc..
• Prior experience of working and good understanding of Smart Metering and Smart Grids.
• Prior experience of working across the Utilities value chain for both Water & Electricity: Production/Generation, Transmission, Distribution and Retail.
• Understanding of emerging technologies and their use cases in the Utilities ecosystem such as - Artificial Intelligence, RPA, IOT and others.
• Good understanding of different architecture and patterns to design & architect Utilities technology solutions.
• Strong data analysis and data storytelling skill set.
• Previous experience in digital transformation and Utilities technology engagements in the region.
• Familiar with Azure, AWS, Oracle, IBM and SAP platforms.
• TOGAF certification is an added advantage.
• Organised, structured and analytical approach to problem solving.
• Proactive mind-set in dealing with challenges in a customer-driven environment.
• Good written and verbal communication skills, comfortable in dealing with senior stakeholders.
• Ability to develop and sustain effective working relationships both virtually and physically.
• Able to work flexibly and to tight deadlines.
• High level of commitment, energy and enthusiasm.

How You’ll Make a Difference

At PwC Midde East, we expect all our people to embody the skills and behaviours of The PwC Professional framework, helping us deliver on our strategy while growing and developing as leaders at every level.  

Why You’ll Love Working at PwC

At PwC Middle East, you’ll find more than just a job - you’ll build a meaningful career, supported by rewards and benefits that help you thrive. We offer competitive pay, comprehensive benefits, and programs that promote well-being, balance, and personal growth. You’ll have access to continuous learning, digital upskilling, and a collaborative environment that values innovation, mentorship, and diversity. Are you ready to make a difference? Want to unlock new value by applying your unique perspective and talents? You can grow exponentially here. Discover more about Life at PwC Middle East.