PwC Academy - CIPD Trainer - Senior Manager
Date: Oct 16, 2025
Location: Dubai, AE
Company: PwC MiddleEast
About PwC Academy:
PwC Academy is the talent and skills development business of PwC Middle East. We build capabilities-at-scale so governments and organisations can accelerate the region’s transformation agenda through a future-fit workforce.
We are a tech-forward, people-powered community of educators, bringing together the strength of the global PwC network, our deep-rooted regional insights, and our expert L&D resources and strategic alliances, to deliver upskilling solutions that create sustained impact. At PwC Academy, we shape the future of learning – driving transformation through talent. Find out more and tell us how we can support your upskilling journey by visiting us at https://www.pwcacademy-me.com/
HR & Management Qualifications Trainer - Manager
Role Introduction: We are looking for a dynamic and commercially-minded Manager – Learning & Business Growth to drive high-quality CIPD and CMI training, manage key client relationships, and expand learning channels. This role will involve delivering 120 hours of tutoring, ensuring quality assurance, fostering client relationships, and spearheading strategic growth initiatives in self-paced and classroom-based learning.
With expertise in management and HR qualifications, EdTech, and quality assurance, the ideal candidate will play a pivotal role in both teaching and business development, ensuring our training solutions meet industry standards and business objectives.
Roles & Responsibilities:
Training & Quality Assurance
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Deliver 120 hours of tutoring in CIPD and CMI qualifications.
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Oversee and enhance the quality of training delivery across self-paced and instructor-led formats.
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Develop and implement quality frameworks to ensure compliance with accreditation and industry standards.
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Continuously improve course content, assessments, and learning materials to maintain excellence.
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Client & Business Development
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Manage relationships with key clients, ensuring engagement and satisfaction.
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Identify new business opportunities and strategic partnerships to drive growth.
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Develop new learning channels, including self-paced and blended learning solutions.
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Collaborate with marketing and sales teams to position our training offerings effectively.
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Lead strategic initiatives to expand the reach and impact of our training programs.
EdTech & Learning Innovation
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Drive innovation in self-paced learning platforms and digital training methodologies.
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Leverage technology to enhance learner engagement and accessibility.
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Explore and implement new AI-driven learning tools for improved user experience.
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Performance & Reporting
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Monitor KPIs and performance metrics, ensuring training effectiveness.
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Provide insights and reports on training outcomes, learner progress, and business impact.
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Ensure all learning activities align with compliance and safeguarding policies.
Candidate Requirements:
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Education: MBA with a specialisation in HR or equivalent Management qualifications, CIPD preferred.
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Travel Requirement: Infrequent travel in GCC
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Required Skills:
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Strong expertise in management and HR qualifications (CIPD & CMI).
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Proven experience in EdTech, quality assurance, and business growth.
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A commercially minded leader with a strategic approach to learning and development.
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Experience in developing and executing self-paced learning strategies.
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Excellent client relationship management and business development skills.
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Ability to work cross-functionally with marketing, sales, and operations teams.
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Strong analytical and reporting skills to track performance and impact.
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Optional Skills: Mention in bullet points any additional skills not mentioned above