PwC Academy - L&D Project Manager - Senior Associate - Dubai

As a Senior Associate – L&D Project Management at PwC Academy Middle East, you will play a pivotal role in driving large-scale learning and capability-building initiatives that enable our clients to achieve their transformation goals. You will manage the end-to-end delivery of learning projects — from planning and stakeholder engagement to execution and evaluation — ensuring that every engagement delivers measurable impact and excellence. Working at the intersection of project management and learning design, you will collaborate with subject matter experts, clients, and internal teams to create seamless, high-quality learning experiences that shape the future of talent development in UAE and across the region. 

Roles & Responsibilities 

1. Planning and organizing 

• Acknowledge the receipt of handover from the BD team and ensure that all necessary steps are completed before the delivery of the engagement (e.g.R&Q completed, engagement letter/contract signed, etc.) 

• Initiate the set-up of client in the PwC internal systems/database (job codes, enrolment to client’s portal. 

• Organize and conduct a kick-off meeting with the relevant stakeholders 

• Engagement of internal and external SMEs in the planning phase 

• Project planning – scheduling, SME resourcing, initiation of SME’s contracts, logistics for training delivery and for the SME Trainer briefing 

• Setting up a communication plan 

2. Manage the content development phase 

• Communicating the expectations from various stakeholders in terms of content, quality, timeline, etc. 

Manage the delivery phase 

• Making sure that the delivery is as per plan – performing quality checks during the delivery of the course. 

3. Quality control 

• Quality control on material, delivery and other client deliverables 

• Analyzing and managing project risks 

• Analyzing client and participant feedback for improvements 

• Trainer performance analysis and overall trainer management 

4. Managing project economics/reporting 

• Review and update PTs upon handover from the BD team. 

• Monthly updating course manager dashboard 

• Updating revenue forecast every week and to keep the internal stakeholders up to date 

• Client billing and debtor management 

• Third party supplier/contractor’s invoices 

• Updating the project hub update 

5. Client communications and management 

• Client management and obtaining client feedback 

• Review and submission of post course reports 

• Organizing periodic update meeting with client to discuss overall status of the project 

6. Account accelerators 

• Maintain and develop strong relationships with client key contact 

• Actively develop new relationships to widen network within the same client 

• Identify any other training opportunities with the client. 

• Assist in training delivery when needed in Project Management. 

• High level of technical proficiency and computer literacy particularly with Excel, Word, MS Project and PowerPoint  

• Expertise in management of the full systems approach to training, including, design, development, delivery and evaluation of training.  

• Experienced project manager, particularly in the field of learning and  organizational development  

• Able to articulate the purpose, aims and outcomes of the PDP and its individual modules to different stakeholders.  

• Proactive, emotionally resilient, able to influence and negotiate with executive level stakeholders.  

• Sophisticated communication skills, able to interact effectively with a wide range of people.  

• Able to take full accountability and ownership for project delivery.

• Highly structured and meticulous in approach with high attention to  details.

• Able to negotiate with executive level workshop suppliers for preferential delivery rates.  

• Highly adaptable to changing business requirements  

• Professional yet approachable manner  

• Flexibility in working hours (evenings, weekends as and when required) 

Education 

• Post-graduate with a business or project management background 

• CAPM/ PMP or equivalent Project Management qualification 

Travel Requirement 

• Not required 

Required Skills 

• Technical proficiency (Excel, Word, MS Project, PowerPoint) 

• Project management in learning and organizational development 

• Systems approach to training (design, development, delivery, evaluation) 

• Communication and stakeholder management 

• Negotiation with executive-level stakeholders and suppliers 

• Accountability and ownership 

• Attention to detail 

• Adaptability 

• Professionalism and approachability 

• Flexibility in working hours