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PwC Academy - PQ Course Management - Associate - Dubai

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Date: Nov 16, 2025

Location: Dubai, AE

Company: PwC MiddleEast

About PwC Academy: 

PwC Academy is the talent and skills development business of PwC Middle East. We build capabilities-at-scale so governments and organisations can accelerate the region’s transformation agenda through a future-fit workforce. 

We are a tech-forward, people-powered community of educators, bringing together the strength of the global PwC network, our deep-rooted regional insights, and our expert L&D resources and strategic alliances, to deliver upskilling solutions that create sustained impact. At PwC Academy, we shape the future of learning – driving transformation through talent. Find out more and tell us how we can support your upskilling journey by visiting us at https://www.pwcacademy-me.com/ 

 
Role Title: PQ Course Management – Associate 

Role Introduction:  

As an Associate in the Finance Qualifications team, you will play a key role in supporting the end-to-end operations and client servicing of professional training programs, including ACCA, CMA, CFA, Diploma in IFRS, and other finance-related courses. You will be responsible for assisting the team with trainer coordination, supporting students, ensuring high-quality delivery and maintaining seamless operational execution for both corporate clients (B2B) and individual learners (B2C). 

 

Roles & Responsibilities:  

  • Support coordination and management of the full delivery cycle of finance qualification programs (ACCA, CMA, CFA, IFRS, etc.). 

  • Liaise with trainers to align on session plans, availability and content logistics. 

  • Manage client and student communications including onboarding, schedules and issue resolution. 

  • Organize venue bookings, exam logistics, and materials distribution for in-person training. 

  • Track and report on attendance, feedback, and performance metrics. 

  • Assist in financial processes including invoicing, budget tracking, and payment follow-ups. 

  • Ensure delivery quality by collecting feedback and initiating continuous improvement actions. 

  • Ensure compliance with organizational project governance standards. 

Candidate Requirements:  

  • 1–2 years of experience in education/training operations, client servicing or project coordination. 

  • Prior experience in a professional training institute, business school or EdTech platform is a plus. 

  • High attention to detail and ability to manage multiple priorities under pressure. 

  • Flexible to support evening and weekend classes as required by training schedules. 

 

Education:  

  • Bachelor's degree in business, Education, Finance or related field. 

Travel Requirement: Only within UAE 

 

Required Skills:  

  • Strong communication, interpersonal and problem-solving skills. 

  • Proficient in MS Office (Word, Excel, PowerPoint); experience with LMS platforms is a plus. 

Optional Skills: 

  • Project management skills