Strategic Workforce Planning Manager/Senior Manager

About Us

With offices in 152 countries and nearly 328,000 professionals, we are one of the world’s leading professional services networks, helping organisations and individuals create lasting value through Assurance, Tax and Advisory services. For over 40 years, we have contributed to the Middle East’s transformation journey, partnering with governments and businesses to deliver sustainable solutions. Today, more than 12,000 of us across Bahrain, Egypt, Iraq, Jordan, Kuwait, Lebanon, Libya, Oman, Palestine, Qatar, Saudi Arabia and the UAE are shaping the region’s future.

Line of Service Overview

Internal Firm Services (IFS)

IFS is a network of specialist support professionals, which includes Clients & Markets, Finance, Human Capital, Marketing & Communications, Office Management, Risk & Quality, Technology, to name a few. Each function plays a vital role in making sure we have all the right resources, services and technology across our business.

Business Unit Overview

Human Capital at PwC Middle East is transforming how we deliver people services through Centers of Excellence, drives innovative workforce practices, and leverages seamless, tech-enabled solutions. We unify and standardize HC service delivery while remaining responsive to each Line of Service, fostering a culture rooted in agility, collaboration, integrity, and innovation. Our focus is on creating a future-ready workforce by aligning talent strategies with business goals, enhancing employee experience, and building stronger HC capabilities—ensuring trust, equity, and operational excellence across the organization.

How you'll contribute:

As a Strategic workforce planning manager, you’ll work as part of a team of problem solvers, helping to solve complex business issues from strategy to execution.

Responsibilities include but are not limited to:

Build an Enterprise SWP Framework

• Design and embed a consistent SWP methodology aligned with global PwC standards.
• Establish annual, quarterly, and multi-year planning cycles connected to business strategy, financial plans, and HC priorities.
• Lead maturity uplift of SWP as a capability across OneHC and the broader business.

Drive Workforce Demand Forecasting

• Partner with business leadership to identify future capability needs, emerging roles, and evolving delivery models.
• Translate business strategy, pipeline trends, technology disruption, and market opportunities into quantified talent demand scenarios.
• Facilitate planning sessions with LoS and platform leaders to validate assumptions.

Build Workforce Supply Intelligence

• Develop a holistic view of current internal supply, including attrition patterns, mobility flows, talent pipelines, capability depth, and demographics.
• Identify gaps, risks, and hotspots at function, LoS, and market levels.
• Work closely with Talent Acquisition, TM&R, and People Experience to align supply levers with strategy.

Scenario Planning & Strategic Insights

• Conduct strategic modelling across multiple scenarios (e.g., growth, automation, productivity, delivery model shifts).
• Provide insight-led recommendations that influence investment decisions, organisational design, and capability building pathways.
• Present concise, data-driven narratives to the HC Leader, Executive Board, and strategic committees.

Build Digital & Analytics-Enabled SWP Tools

• Partner with Digital HC and HC Analytics to build dashboards, predictive models, and planning tools that automate and enhance the planning process.
• Ensure planning insights are integrated with broader HC data strategy and reporting environments.

Governance, Alignment & Stakeholder Leadership

• Own SWP governance, ensuring alignment across HC functions: TA, TM&R, HCBLs, People Experience, and Finance.
• Lead cross-functional working groups to embed SWP recommendations into annual HC plans.
• Champion adoption of strategic workforce planning across the region.

What You’ll Bring

Years of experience:

• 6–10 years in workforce planning, strategy, analytics, or organisational design roles.
• Experience in professional services or management consulting (preferably within PwC).
• Exposure to global mobility, capability building, or operating model design is an advantage.

Technical Skills

• Mandatory: Direct experience driving SWP within PwC Global, a PwC territory, or a major PwC line of service.
• Deep familiarity with the PwC people ecosystem — grades, mobility, LoS structures, workforce economics, delivery models, and capability frameworks.
• Proven ability to design and implement SWP frameworks at scale.
• Strong grounding in workforce analytics, forecasting methodologies, and scenario modelling. Ability to translate business strategy into workforce implications and talent actions.
• Experience supporting large-scale business transformation programmes.
• Strong understanding of professional services dynamics and capability supply chains.

Soft Skills

1. Analytical & Digital Skills

• Comfort working with workforce analysis tools and advanced planning models.
• Ability to work with People Analytics teams to create insights and dashboards.
• Proficiency with Excel, modelling tools, and ideally Power BI / Tableau / Alteryx.

     2. Leadership & Influence

• Ability to manage senior stakeholders and influence decision-making at executive level.
• Talent for synthesis — communicating complex modelling into clear, action-oriented narratives.
• Collaborative leadership style, able to orchestrate cross-functional alignment.

How You’ll Make a Difference

At PwC Midde East, we expect all our people to embody the skills and behaviours of The PwC Professional framework, helping us deliver on our strategy while growing and developing as leaders at every level.

Why You’ll Love Working at PwC

At PwC Middle East, you’ll find more than just a job - you’ll build a meaningful career, supported by rewards and benefits that help you thrive. We offer competitive pay, comprehensive benefits, and programs that promote well-being, balance, and personal growth. You’ll have access to continuous learning, digital upskilling, and a collaborative environment that values innovation, mentorship, and diversity. Are you ready to make a difference? Want to unlock new value by applying your unique perspective and talents? You can grow exponentially here. Discover more about Life at PwC Middle East.