Digital Strategy and Realisation - Digital Strategy and Transformation - Utilities

Why PwC

At PwC, your growth is our priority. We fuel potential through coaching, feedback, and challenging work that helps you build a career path as unique as you are. You’re not just joining a team—you’re becoming part of a movement that’s shaping the future. Here, you can be yourself, work with purpose and boldness, and collaborate with talented people to deliver solutions that create real impact for clients and communities. Powered by inclusive teams, cutting-edge technology, and truly meaningful work, you’ll find endless opportunities to grow, lead, and go further.
Together, we set the future in motion.

Consulting LoS

At PwC Consulting, we lead with insight and deliver with purpose. You’ll work alongside experts across industries to design and deliver forward-looking solutions in areas such as strategy and enterprise transformation, operational excellence, digital innovation, cyber resilience, and risk management. Our reimagined operating model brings together sector-aligned, solution-led teams empowered to move fast, think boldly, and create real impact. Whether transforming finance, enabling digital change, or shaping national visions, you’ll be part of a collaborative, forward-thinking community—built to grow with you and the world around us.

BU Description 

The Digital & Cyber Business Unit brings together deep technology expertise and bold thinking to help organizations thrive in a connected, data-driven world. We support clients in reimagining how they operate, serve, and grow—by harnessing the power of digital products, emerging tech, cloud, data, and cyber resilience.

Whether shaping enterprise-wide transformation or enabling targeted innovation, we work at the intersection of strategy, technology, and trust—delivering scalable solutions that empower clients to move faster, think smarter, and lead with confidence.

Roles & Responsibilities

We are a growing team and looking for dynamic, flexible, proactive, and hardworking consultants who have a passion for shaping digital transformation positively in the GCC over the coming years. We have a strong pipeline of large, transformational opportunities with our clients which will provide great opportunities for all our people to step up and play significant and rewarding roles in an entrepreneurial and innovation driven environment. 

We are looking for someone with a passion for understanding and designing Utilities Technology solutions along with the capability to work in a team or manage the project independently. The person should be comfortable working as part of a Global team, and working in an environment undergoing a period of change. 

Specific responsibilities : 

• Creating the digital and technology vision and conceptual architectures for the clients.
• Carry out benchmarking analysis of the present business and technology ecosystem of Utilities with market leading Utilities.
• Understand the present business and technology state of Utilities across the value chain and carry out analysis based on voice of business / employee to identify the gaps and recommend envisioned future state.
• Engaging senior stakeholders and leading sessions to solicit requirements for understanding and designing technical solutions, identifying integration touchpoints, data flow diagrams, designing application data models etc.
• Understand digital transformation strategy & roadmap for clients with business knowledge in the Utilities sector.
• Carry out business process study, understanding business problems, root cause analysis, process consultation and improvement possibility identification.
• Technology consulting, identifying automation possibilities, suggesting potential solutions for business needs or problems.
• Work on architecture due diligence, cloud implementation, legacy architecture modernization.
• Provide technology solutions for business-critical applications and creating proposals for projects, cloud computing, information management, automations, application development & maintenance.
• Carry out cost analysis and prioritisation of different initiatives for the Utilities and prepare roadmap to achieve the same.
• Well versed with identifying the total cost of ownership of any digital solutions for the client.
• Client management & onsite coordinator for complex digital transformation projects.
• Technology due diligence to analyse current technologies used by the clients and determine ways to improve.
• Prepare and evaluate key project requirement specific documents such as - business requirement document, functional requirement document & system requirement specifications. 

Educational Qualifications & Certifications

• Bachelor’s degree in IT / Business / Engineering and equivalent.
• Master’s degree in IT / Business / Engineering and equivalent (Preferred).
• 8-10  years of global experience in the IT and digital transformation domain with over 6-8 years in Utilities Technology.
• Understanding of Utilities ecosystem of different user personas and journeys.
• Prior experience of working and good understanding of Key Utilities technology solutions and their modules such as – Billing Systems, GIS, Asset Management System (EAM), ERP, Field Workforce Management, CRM, IT/OT Integration, etc..
• Prior experience of working and good understanding of Smart Metering and Smart Grids.
• Prior experience of working across the Utilities value chain for both Water & Electricity: Production/Generation, Transmission, Distribution and Retail.
• Understanding of emerging technologies and their use cases in the Utilities ecosystem such as - Artificial Intelligence, RPA, IOT and others.
• Good understanding of different architecture and patterns to design & architect Utilities technology solutions.
• Strong data analysis and data storytelling skill set.
• Previous experience in digital transformation and Utilities technology engagements in the region.
• Familiar with Azure, AWS, Oracle, IBM and SAP platforms.
• TOGAF certification is an added advantage.
• Organised, structured and analytical approach to problem solving.
• Proactive mind-set in dealing with challenges in a customer-driven environment.
• Good written and verbal communication skills, comfortable in dealing with senior stakeholders.
• Ability to develop and sustain effective working relationships both virtually and physically.
• Able to work flexibly and to tight deadlines.
• High level of commitment, energy and enthusiasm.