PwC Risk - Implementation & Support TeamMate - Senior Associate Riyadh

With offices in 152 countries and nearly 328,000 professionals, we are one of the world’s leading professional services networks, helping organisations and individuals create lasting value through Assurance, Tax and Advisory services. For over 40 years, we have contributed to the Middle East’s transformation journey, partnering with governments and businesses to deliver sustainable solutions. Today, more than 12,000 of us across Bahrain, Egypt, Iraq, Jordan, Kuwait, Lebanon, Libya, Oman, Palestine, Qatar, Saudi Arabia and the UAE are shaping the region’s future. 

Line of Service Overview

At PwC Consulting, you’ll shape strategies that redefine industries and drive national visions. We partner with leaders to deliver transformative solutions in enterprise strategy, digital innovation, operational excellence, cyber resilience, and risk management. Join a community that values bold thinking, collaboration, and measurable impact—where your expertise accelerates change and creates lasting value.

Business Unit Overview

As part of the Risk Consulting team, you’ll shape organizations strengthen resilience and build trust by providing end-to-end advisory solutions that enable businesses to align objectives with regulatory requirements, mitigate risks, and meet the diverse needs of critical stakeholders. The Risk Consulting practice offers a comprehensive range of services, including Internal Audit, Enterprise Risk Management, Governance, Policies, and Procedures, Internal Control over Financial Reporting, Process Intelligence and Compliance, and Technology Risk and Cybersecurity. It’s where risk management meets business transformation, backed by insight, powered by purpose.

How You’ll Contribute 

As a Senior Associate within Risk, you’ll work as part of a team of problem solvers, helping to solve complex business issues from strategy to execution. Responsibilities include but are not limited to:

What is expected from you? 

• Lead the technical deployment, upgrade architectures, and legacy-to-TeamMate+ migration strategies for mid-to-large scale client environments.

• Oversee the functional blueprinting and advanced configuration of the TeamMate Audit Management software to align with client risk frameworks.

• Serve as the primary technical point of contact for key clients, managing expectations, delivering customer excellence, and proactively identifying business development or upsell opportunities.

• Act as the internal escalation point for complex technical issues, collaborating directly with the global TeamMate support desk to troubleshoot high-priority systems or database conflicts.

• Design comprehensive training curricula and lead workshops for client system administrators and power users.

• Supervise the accuracy of client contact databases, implementation logs, and sales enablement support records.

• Architect and execute technical installations and cloud/on-premise deployments of TeamMate for high-profile clients.
• Manage and de-risk complex data migration processes for clients transitioning from legacy TeamMate systems to the TeamMate+ ecosystem.
• Design, build, and customize advanced Audit report templates using TeamMate report authoring tools and integrated analytics platforms.
• Own project timelines independently, demonstrating strong leadership in resource coordination and milestone delivery while collaborating with Risk unit management.
• Troubleshoot intricate infrastructure, server, and database issues, ensuring rapid resolution of client day-to-day blocks.
• Strengthen existing client relationships through executive presence, delivering strategic post-implementation reviews to enhance the overall PwC and TeamMate profile.
• Support management in proposal development (RFPs) and scoping technical requirements for prospective clients.
• Advanced, architecture-level understanding of web-based systems design and enterprise IT infrastructure.
• Expert knowledge of Microsoft Web Servers (IIS), Windows Services, and web application hosting.
• Advanced proficiency in MS SQL Server administration, relational database design, and SSIS package deployment/troubleshooting.
• Strong command of application-level security, network protocols (SSL/TLS, load balancers), and operating system hardening.
• Exceptional diagnostic, root-cause analysis, and critical problem-solving skills in high-pressure client environments.
• Excellent written, oral, and presentation communication skills, with the ability to translate complex technical concepts for non-technical stakeholders.
• Proven capability to work autonomously, manage multiple project streams simultaneously, and pivot dynamically to meet client deadlines.
• Readiness to travel locally and regionally as required by project scale.

What will you bring?  

• Bachelor’s or Master's degree in Computer Science, Information Systems, Information Technology, or a related technical discipline.
• Experience on Audit tools or GRC tool
• 3–5 years of progressive experience in Information Systems technical support, enterprise software administration, or IT consulting (with specific experience in TeamMate or similar GRC tools heavily preferred).
• Strong training facilitation and communication skills

How You’ll Make a Difference  

At PwC Midde East, we expect all our people to embody the skills and behaviours of The PwC Professional framework, helping us deliver on our strategy while growing and developing as leaders at every level. 

Why You’ll Love Working at PwC

At PwC Middle East, you’ll find more than just a job - you’ll build a meaningful career, supported by rewards and benefits that help you thrive. We offer competitive pay, comprehensive benefits, and programs that promote well-being, balance, and personal growth. You’ll have access to continuous learning, digital upskilling, and a collaborative environment that values innovation, mentorship, and diversity. Are you ready to make a difference? Want to unlock new value by applying your unique perspective and talents? You can grow exponentially here. Discover more about Life at PwC Middle East.